Terms &Conditions

TERMS AND CONDITIONS

Last updated: 2025-07-28

GENERAL USER TERMS ​

Welcome to Kanak Infosystems LLP. By accessing or using our website, services or products/apps, you are agreeing to be bound by these Terms and Conditions. We would recommend that you read them carefully before engaging with our services.

1. Definitions

​1.1 “Company” refers to Kanak Infosystems LLP. or Kanak.

​1.2 “User” refers to any individual or entity accessing or using the Company’s website, services or apps.

​1.3 “Services” refer to all offerings provided by Kanak Infosystems LLP., including software implementations, support, training and mobile apps.

2. Acceptance of Terms

​By accessing our website or using our products and services, you confirm your agreement to comply with this Terms and Conditions Policy. If you do not agree, we would request you to discontinue immediately.

3. Use of Services

​3.1 Users must provide accurate and up-to-date information when availing services. 

​3.2 Unauthorized use of the website, services or apps is strictly prohibited.

​3.3 You may not use our products or services for any unlawful and/or prohibited activities.

4. Intellectual Property

​4.1 All the content on the website- including text, images, logos, and software - is the exclusive property of Kanak Infosystems LLP. or its licensors.

​4.2 Users are not allowed to reproduce, distribute or create derivative works from any material without our prior written consent.

5. Confidentiality

​5.1 Kanak respects your privacy and handles your data in compliance with applicable laws.

​5.2 Users agree to maintain the confidentiality of sensitive information shared during service delivery.

6. Payment & Refund Policy

​6.1 Payments must be made as per the agreed terms in the service contract.

​6.2 Refund Policy:

• Once a Module or Application is purchased and downloaded to your system, it cannot be returned or refunded.
• Kanak will provide support for any issues/bugs related to the purchased module or application.
• Complimentary Support for the purchased modules will be provided only for a period of three (03) months from the date of purchase. After this period, support will be chargeable.

7. Limitations of Liability

​7.1 Kanak is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

​7.2 The Company’s total liability for direct damages shall not exceed the amount paid for the service in question.

8. Termination

​8.1 Kanak Infosystems LLP reserves the right to terminate or suspend access to services if a user breaches these Terms  and Conditions.

​8.2 Upon termination, any outstanding payments or obligations remain enforceable.

9. Governing Law

​This policy and any disputes arising out of it are governed by the laws of India. Specifically:

​9.1 Jurisdiction: The courts of Delhi, India, shall have exclusive jurisdiction over any disputes.

​9.2 Applicable Laws: This agreement is subject to the provisions of the Indian Contract Act, 1872, the Information Technology Act, 2000, and other relevant laws as applicable in India.

10. Amendments

​The Company reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review  them periodically.

11. Contact Information

​Phone- +91 981-810-8884

​Email- [email protected]​