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Our cookies policy

We use cookies for a wide range of purposes on our website and in our email communications to deliver our services and to improve your experience. We're now also implementing a way for trusted partners to share those learnings, and enhance the experience on their website. This policy describes the categories of cookies that we use (and used by our partners), what they are used for, and how you can change your preferences.

What are 'cookies'?

Cookies are small bites of information that are stored by your browser on your computer's hard drive. Every time you revisit our website, your web browser sends these cookies back to us so that we can customise your experience to better match your interests and preferences, or to simply facilitate your signing in to use our services.

What cookies do we use?

The cookies we use allow us to recognise each returning consumer and their relevant information so that you do not need to input the same information more than once. They also help us to understand visitor traffic patterns through our website, so that we can enhance usability.
Take a look at store of the types of cookies that are used across our website:

- Operate and remember the items that you place in your 'shopping basket' when using the Sony Mobile store

- Allow you to access secure areas of our website without having to continually log in to the service

- Remember previous actions you have taken (such as completing an online form) when navigating back to a page in the same session

Referral cookies

We may access referral cookies that are sent to your device by the websites of our business partners. These cookies are used to identify each time our business partners refer someone to our website and whether or not that person's visit results in the purchase of a Sony product or service. This information may be disclosed to our business partners, but only in an anonymous manner and not in a way that would directly identify you.
We use this information to meet our contractual obligations to our business partners and to assist them in improving the effectiveness of their websites.

Targeting or advertising cookies

Targeting or advertising cookies may be used on our website to deliver advertisements that are more relevant to you and your interests. These cookies may collect quite detailed informa­tion about your browsing habits across our website (such as which products and services you have clicked on). They may also be used to recognise when you re-Wit our website and/or visit a website that is part of one of our advertising partner's network.
For example, these cookies may be used to collect information about the Sony products and services you have browsed or added to your shopping basket across our website so that:

Third party cookies

Your use of our website may result in some cookies being stored that are not controlled by Sony Mobile. This may occur when the Page you are visiting includes content displayed from a third party website, and will result in you receiving cookies fronri these third party services. However, no personal information will be stored in these cookies, unless you are logged into your account.
For example, these cookies may come from:

- YouTube or Facehook
- Trusted operators
- Paid Media agencies
- Sony Mobile owned marketing efforts
Sony Mobile does not control the storage or access to these cookies. You should review the privacy and cookie policies of these services to find out how these third parties use cookies.

What happens if cookies are disabled?

If you block or erase cookies, we may not be able to restore any preferences or customisation settings you have previously specified, and our ability to personalise your online experience would be limited.
Find out how to change your settings for:

- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari